Zero-to-Prod: Crafting Agile ITSM with Automation Power
SWORD Services Greece
In a groundbreaking move toward Agile ITSM transformation, our team developed an automation suite that revolutionizes testing and deployment in secure, offline environments. By leveraging modern DevOps tools like Playwright and Node.js, and implementing a custom CI/CD pipeline, we eliminated manual bottlenecks and accelerated time to production. This solution not only enhanced code quality and reduced risk, but also fostered cross-functional collaboration and empowered teams with cutting-edge testing practices. It’s a testament to how Agile methodologies and DevOps innovation can drive efficiency, scalability, and strategic impact in highly regulated domains.